DAT SUPPLY LTD – Terms & Conditions for White Label & B2B Orders
1. Company Information
DAT SUPPLY LTD
128 City Road, London, EC1V 2NX, United Kingdom
Email: hello@dat.supply
VAT / Company No.: [add once available]
1. Scope
These Terms & Conditions apply to all B2B, distribution and white-label sales made by DAT SUPPLY LTD (“DAT SUPPLY”) through the platform brands.dat.supply. By placing an order, the buyer (“Client”) acknowledges and accepts these terms.
2. Products & Formulas
All products offered under the White Label catalog are EU-compliant food supplements produced according to current legislation.
Formulas may not be modified without prior written agreement and may require separate registration and labeling fees depending on the country of sale.
3. Orders & Minimum Quantities
-
Minimum order quantity (MOQ): 500 units per SKU.
-
Orders of 1 000 / 2 500 units benefit from bulk pricing tiers.
-
Orders are considered confirmed only after written acceptance and receipt of payment (or deposit).
4. Pricing & Payment
-
Prices are quoted in euros (€) and exclude VAT unless stated otherwise.
-
Payment methods: SEPA / Wise / Revolut / Bank Transfer.
-
For production orders above €5 000: 50 % deposit + 50 % before shipment.
-
DAT SUPPLY reserves the right to adjust pricing in case of currency fluctuations, raw-material changes or regulatory updates.
5. Shipping & Delivery
-
Standard lead time: 4–6 weeks after payment confirmation.
-
Delivery terms: EXW Portugal or DAP / DDP upon request.
-
The client is responsible for import duties, customs clearance and local taxes unless otherwise agreed.
-
Estimated delivery times are indicative only; delays caused by logistics or customs do not constitute grounds for cancellation.
6. Labeling & Compliance
Until in-house labeling is fully managed, labels are added in Portugal to ensure DGAV/AESAN compliance.
Clients must provide approved artwork (.AI / .PDF with outlines) before production. Any delay in label approval may postpone delivery.
7. Returns & Claims
Because products are custom manufactured, no returns or refunds are accepted after production has started.
Any claim regarding damaged or non-conforming goods must be submitted in writing within 5 days of delivery.
8. Intellectual Property
All trademarks, designs, and formulations under DAT SUPPLY remain the property of DAT SUPPLY LTD unless transferred by written agreement.
Clients are responsible for their own brand names and label designs.
9. Liability
DAT SUPPLY is not liable for any indirect, consequential, or commercial damages arising from resale, improper use, or mislabeling by the client.
10. Governing Law & Jurisdiction
These Terms shall be governed by English law.
Any dispute shall be submitted to the courts of London, UK, unless otherwise agreed in writing.
11. Contact
For any question or legal notice: geral@dat.supply