Effective date: 01 January 2025
Last updated: 01 January 2025
These Terms and Conditions (“Terms”) govern your use of the websites operated by the DAT SUPPLY group of companies, including without limitation dat.supply, brands.dat.supply, and any related subdomains (together, the “Websites”). By accessing or using the Websites, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use the Websites.
1. Company Information
The Websites are operated by companies within the DAT SUPPLY group (“DAT SUPPLY”, “we”, “us”, or “our”), including:
-
Sublime e Otimista - Unipessoal Lda
Avenida Doutor Fernando Raimundo Rodrigues, Nº 1525
3885-412 Esmoriz, Ovar, Aveiro, Portugal
NIF: 518587649 -
DAT SUPPLY LTD
128 City Road, London, EC1V 2NX, United Kingdom
Company Number: 16756227 -
DAT GLOBAL SERVICES LIMITED
Unit B, 3/F., Kai Wan House, 146 Tung Choi Street,
Mongkok, Kowloon, Hong Kong
Certain brands, such as TuttiBear, may be marketed through separate consumer-facing websites (for example, tuttibear.com). Where specific terms apply to consumer purchases, those terms will be presented at the point of sale and will prevail over these general Website Terms in the event of conflict.
2. Scope of These Terms
These Terms apply to:
- Your access to and use of the Websites and their content;
- Your submission of enquiries, quote requests, contact forms, or other information through the Websites;
- Your subscription to newsletters or marketing communications managed via the Websites.
These Terms do not govern the detailed terms of any separate manufacturing, supply, distribution, or private label agreement you may enter into with us. Such relationships will be subject to separate written contracts, which will prevail over these Terms to the extent of any inconsistency.
3. Acceptance of Terms
By accessing or using the Websites, you confirm that:
- You have read, understood, and agree to be bound by these Terms and by our Privacy Policy;
- You are at least 18 years old or have reached the age of majority in your jurisdiction; and
- You have the legal authority to enter into these Terms, whether personally or on behalf of a company or other legal entity.
If you do not meet these requirements, you must not use the Websites.
4. Nature of the Websites and No Offer
The Websites are intended primarily for:
- Providing general information about our nutraceutical manufacturing and related services;
- Allowing potential clients and partners to contact us and request information or quotations;
- Sharing educational content related to gummies, supplements, manufacturing, compliance, and related topics.
Unless expressly stated otherwise, nothing on the Websites constitutes:
- A binding offer to supply products or services;
- A guarantee of availability, pricing, specifications, or performance; or
- Legal, medical, nutritional, or professional advice.
Any quotations, proposals, or contracts for manufacturing, OEM/ODM services, or private label projects will be agreed separately in writing and may be subject to additional terms and conditions.
5. Use of the Websites
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Websites for lawful purposes and in accordance with these Terms.
You agree not to:
- Use the Websites in any way that violates applicable law or regulation;
- Submit false, misleading, or fraudulent information;
- Attempt to gain unauthorised access to the Websites, servers, or related systems;
- Interfere with or disrupt the operation of the Websites or any related network;
- Use any automated means (including robots, spiders, or scrapers) to access the Websites for any purpose without our prior written consent, except for standard search engine indexing;
- Copy, reproduce, distribute, modify, or create derivative works based on the Websites or their content without our express written permission, except where permitted by law.
6. Accounts and Access
In some cases you may be able to create an account or login area (for example, for B2B project management or document access). Where this is available, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
You agree to:
- Notify us immediately of any unauthorised use of your credentials or account;
- Ensure that you log out from your account at the end of each session where appropriate; and
- Not share your credentials with third parties.
We reserve the right to suspend or terminate any account or access rights at our discretion, including where we reasonably suspect a breach of these Terms or misuse of the Websites.
7. Information, Content, and No Medical Advice
The content provided on the Websites is for general informational purposes only. While we endeavour to ensure that information is accurate and up to date, we make no representations or warranties regarding:
- The completeness, accuracy, reliability, or suitability of any information;
- The fitness of any product, ingredient, or formulation for a particular purpose;
- Regulatory classification or legal status of any product in a specific jurisdiction.
Information regarding supplements, ingredients, health benefits, or functional claims is not intended to:
- Diagnose, treat, cure, or prevent any disease;
- Replace medical advice from a qualified healthcare professional; or
- Serve as a substitute for independent regulatory or legal advice.
You should always consult appropriate professionals (medical, legal, regulatory, or otherwise) before relying on any information in contexts that may affect health, safety, or compliance.
8. Intellectual Property
Unless otherwise stated, all content on the Websites, including text, images, graphics, logos, icons, videos, designs, downloads, and software, is owned by DAT SUPPLY or its licensors and is protected by copyright, trademark, and other intellectual property laws.
Without our prior written permission, you must not:
- Reproduce, distribute, publicly display, or publicly perform any content from the Websites other than for your own internal business evaluation;
- Use any trademarks, trade names, or logos appearing on the Websites in any manner likely to cause confusion or imply endorsement;
- Remove or alter any copyright, trademark, or proprietary notices.
Where we explicitly provide downloads, technical sheets, or marketing materials, you may use these solely in accordance with any accompanying licence terms or instructions.
9. Third-Party Websites and Services
The Websites may contain links to third-party websites, platforms, or services (including suppliers, marketplaces, logistics providers, or social media platforms). These links are provided for convenience only.
We do not control and are not responsible for the content, security, or privacy practices of third-party websites. Your use of third-party sites is at your own risk and subject to the terms, conditions, and policies of those third parties.
10. Limitation of Liability
To the fullest extent permitted by applicable law, under no circumstances shall any company in the DAT SUPPLY group, nor their directors, employees, or agents, be liable for:
- Any indirect, incidental, consequential, special, punitive, or exemplary damages;
- Any loss of profits, revenue, business, anticipated savings, data, goodwill, or opportunity;
- Any loss or damage arising from your reliance on information obtained from the Websites;
- Any loss or damage arising from interruptions, errors, defects, viruses, or failures in the operation of the Websites.
Our total aggregate liability arising out of or in connection with your use of the Websites, whether in contract, tort (including negligence), or otherwise, shall be limited to the greater of:
- The amount, if any, you have paid directly to us for access to the relevant portion of the Websites; or
- One hundred euros (EUR 100).
Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law, such as liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.
11. Indemnity
You agree to indemnify, defend, and hold harmless the DAT SUPPLY group companies and their directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:
- Your breach of these Terms;
- Your misuse of the Websites or their content; or
- Your violation of any law or the rights of any third party in connection with your use of the Websites.
12. Data Protection and Privacy
Our collection and use of personal data in connection with the Websites is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Websites, you acknowledge that you have read and understood our Privacy Policy.
13. Governing Law and Jurisdiction
Except where mandatory law requires otherwise:
- These Terms and any dispute arising out of or related to them shall be governed by and construed in accordance with the laws of Portugal, without regard to its conflict of law principles.
- The courts of Portugal shall have exclusive jurisdiction to settle any dispute arising out of or in connection with these Terms or the use of the Websites.
For specific contracts concluded with DAT SUPPLY LTD in the United Kingdom or with another group entity, the governing law and jurisdiction may be defined in the relevant written agreement and shall prevail over this clause in case of conflict.
14. Changes to the Websites and to These Terms
We may update, modify, or discontinue any part of the Websites at any time, with or without notice.
We may also revise these Terms from time to time. When we do so, we will update the “Last updated” date at the top of this page. The revised Terms will take effect when posted on the Websites. Your continued use of the Websites after any changes to these Terms constitutes your acceptance of the revised Terms.
15. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a competent authority, such provision shall be enforced to the maximum extent permissible, and the remaining provisions shall continue in full force and effect.
16. Entire Agreement
These Terms, together with our Privacy Policy and any additional terms presented at the point of sale or in specific contracts, constitute the entire agreement between you and us regarding your use of the Websites and supersede any prior understandings or agreements relating to such use.
17. Contact
If you have any questions about these Terms, please contact us at:
Email: privacy@dat.supply
Postal address: Sublime e Otimista - Unipessoal Lda, Avenida Doutor Fernando Raimundo Rodrigues, Nº 1525, 3885-412 Esmoriz, Ovar, Aveiro, Portugal.
